Complete installation and commissioning support for medical equipment and healthcare technologies, covering the full process from site readiness to clinical handover.
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Site Readiness Assessment – Review of room dimensions, equipment access, structural requirements, electrical supply, HVAC, grounding, network connectivity, medical gases, cooling, drainage, and other installation prerequisites.
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Pre-Installation Planning – Coordination of technical drawings, equipment layout, utility points, installation sequence, delivery logistics, rigging requirements, and site preparation activities.
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Delivery & Equipment Positioning – Supervision of equipment receiving, unpacking, inspection, movement, and safe positioning within the designated clinical or technical area.
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Mechanical & Electrical Installation – Installation and connection of equipment components, electrical systems, communication interfaces, accessories, and related infrastructure according to manufacturer requirements.
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System Configuration & Integration – Configuration of system settings, software, workstations, network connectivity, DICOM communication, PACS/RIS/HIS interfaces, and other applicable clinical integrations.
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Functional Testing – Verification of system operation, safety interlocks, mechanical movements, imaging or treatment functions, accessories, software communication, and essential performance parameters.
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Calibration & Performance Verification – Support for initial calibration, baseline measurements, system optimization, and verification of equipment performance before clinical use.
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Acceptance Testing Support – Assistance with manufacturer and customer acceptance procedures, documentation, performance checks, and coordination with medical physicists, engineers, clinical teams, and other stakeholders where applicable.
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Quality Assurance Setup – Support in establishing baseline QA parameters, routine verification procedures, test equipment requirements, and recommended quality-control workflows.
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Safety Verification – Confirmation of relevant electrical, mechanical, radiation, environmental, and operational safety requirements before equipment is released for clinical use.
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User Training & Orientation – Initial operational training and system familiarization for clinicians, technologists, medical physicists, engineers, and other designated users.
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Documentation & Handover – Provision and organization of installation records, test reports, user documentation, warranty information, maintenance recommendations, and final handover documentation.
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Clinical Go-Live Support – Technical assistance during initial clinical operation to help resolve early workflow, configuration, or equipment-related issues.
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Post-Installation Follow-Up – Continued technical support after commissioning to review system performance, address outstanding issues, and support stable long-term operation.
